What is your shipping policy?
At DTC we roast all our coffees to order. Customer orders are roasted and shipped, within 1 to 3 business days after recieving. PLEASE NOTE: Sometimes we can get a little busy, and the target ship times can shift. Rest assured, we do our very best to get orders out as fast as possible.
All U.S. customer orders are shipped via USPS first class/ Priority.
At DTC, we really get a kick out international orders. If you find yourself outside of our borders, please call us at 1-866-DRNKDTC or email us firstname.lastname@example.org and we can go over your coffee needs and the best options for shipping.
does DTCC have a storefront?
DTCC operates a non-retail roastery just south of the city of Seattle, WA. Unfortunately, due to safety concerns, we do not allow the general public to tour our roastery at the moment.
does DTCC sell its coffee wholesale?
Yes! We are quickly growing our family of DTC approved vendors and coffee establishments. If you'd like more information on becoming a wholesale customer, please fill out the new vendor form located on the "BECOME A DEALER" section of our site.
Any other questions?
Have more questions? Please feel free to shoot us an email at Support@darktimberco.com